IR Hotline Numbers:

+44 20 3318 1470
+60 154 877 0076
+61 2 7908 1745
+65 3165 8788
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Experienced a breach? Reach us now

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Managed service levels for every organisation

Each service level offers a customised solution depending on your organisation's strategy and requirements.

CloudControl Recommends

CloudControl Recommends

Find the secure plan that's right for you.


Monthly AWS Bill +



Monthly AWS Bill +



Monthly AWS Bill +


Account management

  • Analyse, Budget, Track, Forecast and Invoicing Management of your AWS Services

Change management

  • Move/Add/Change/Remove existing architectures

Cost optimisation

  • Move/Add/Change/Remove existing architectures

Technical support

  • Phone and email support


  • Reserved Instance planning and weekly usage reporting
  • Expert advice from AWS Security Architects

Incident management

  • 24/7 monitoring of your AWS environment with AWS native tools and third party tools
  • Remediation of incidents or triggers
  • Incidents, service level performance, root cause analysis (if applicable)

Identity and access management

  • Managing Users and groups, EC2 keys, IAM Roles and SSH keys

Continuity cloud management

  • Elastic Block Storage (EBS) managed snapshots and restoration
  • Relational Database Service (RDS) managed snapshots and restoration

Devops services

  • Platform-level and Application Support for standard AWS DevOps Tools
  • Enhance AWS Monitoring (Datadog)
  • Support for 3rd party tools

Operating system management

  • Configuration, optimisation, upgrade and patching of your OS

Managed security

  • Anti-Virus/Malware
  • DDoS Mitigation
  • Vulnerability Assessments
  • Firewall Security Management

To Industry best practice

To local regulatory standards (e.g. MAS TRM, HKMA, etc.)


  • Comprehensive CloudTrail support, complete audit logs, security checks and alerts
  • Automated monitoring to fulfill local regulatory standards

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CloudControl is a cloud security platform by Pragma, a cybersecurity consultancy focused on helping organisations secure themselves from digital risks. CloudControl aims to provide a secure, affordable and constantly compliant cloud platform for organisations.


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