Emergency Incident Response

If you’ve had a security breach and need immediate assistance, call us on the hotline numbers listed at the top of the page, or chat, email, or schedule an appointment below

Immediate tips

  1. Stay calm, and take clear notes of everything you’ve seen
  2. If you suspect accounts have been compromised, change passwords and implement Multi-Factor Authentication (MFA) as soon as possible
  3. If you suspect a ransomware attack, get a copy of any note or demand, and take note of any new filename extensions
  4. If you suspect a machine is compromised, disconnect it from the network but don’t turn it off
  5. Don’t delete or rebuild servers: replace, or take a low-level copy/image first.
  6. If you have cyber insurance, notify your insurers

Pragma Logo

Terms & conditions

Privacy Policy