IR Hotline Numbers:

+44 20 3318 1470
+60 154 877 0076
+61 2 7908 1745
+65 3165 8788
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Incident Response Panel

We understand cyber insurance

When your business involves providing cyber security coverage or protection to your own customers, at some point you're going to have to deal with an urgent response to live cases, and for that you need specialist incident response and forensics skills. This is a different skillset to your existing professional services, engineering, or SOC teams, and relying on untested capability can make a difficult situation worse. By working with Pragma's IR panel services, you can add this capability on to your own portfolio, often at low or no cost, and be ready when the worst happens.

Pragma provides CREST-accredited 24x7 incident response services to some of the world's largest law firms, cyber insurance companies, and MSSPs, and has supported and protected their clients and policyholders from Europe to Australasia. We're ready to go at a moment's notice, and we understand not only your customers' immediate security needs, but also the quality of service that your customers expect from you.

Allied World
Charles Taylor
Tokoi Marine

Effective communications and reporting so you always know the latest status of your clients' cases.

A clear and transparent rate card with no hidden surprises.

Access to both remote response teams and on-the-ground technical support in UK, Europe, India, ASEAN, and Australia.

A focus on containing customers' costs and getting them back up and running as quickly as possible.

Full service forensics, incident response, recovery, cloud, risk management, and cyber consultancy, all from one firm.

Commercials agreed in advance.

The first hours and days after an incident are the worst time to be doing vendor selection and contract negotiation, so it pays to get everything right ahead of time so you are ready to respond. Contact us today for a no-obligations consultation to see how we can help extend your service portfolio.

We know that to your customers, we are just part of the service you provide. A great response from us helps create customers who remain loyal to you.

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