We helped a large global retail bank launch a new digital bank by performing its security assessment and ensuring compliance with regulatory cyber requirements. Regulations such as MAS Guidelines on Information Security Management require financial institutions to implement information security management systems. The aim is to establish a secure environment for the protection of customers' personal data, banknotes, and monetary instruments.

Pragma was called to perform and document security assessments for the client, ensuring compliance with the Monetary Authority of Singapore (MAS) Technology Risk Management and Cyber Hygiene regulations.

The process includes a review of the client's assessment and current documentation, including all project documentation, policies, and guidelines. We interviewed all vendors and performed an audit of their operational procedures to determine compliance. Pragma also designed the Risk Register and Risk Control Library with a consolidation of policies.

Pragma has created and updated detailed Level 3 procedures documentation, and an extensive database to support major financial processes throughout the organisation. This documentation is used in support of existing policies and standards based on the requirements of MAS TRM.